Chapter 14: It’s not all about me
The root cause of the usual error is that we assume things about others based on our own internal perceptions, concepts, and experiences. In addition to causing the usual error, this causes another error: the egocentric bias. We know everything there is to know about our own actions and responses, so we mistakenly assume we’re responsible for the actions and responses of others. For instance, when someone we know is upset and we don’t know the cause, we’re more likely to think it’s because of something we did than to think it’s because of something completely unrelated.
…and here’s the rest: