WCML 101: How to apologize (and how not to apologize)

If you want to learn how to apologize
With a method that doesn’t antagonize,
The first step: undo
What’s expected of you.
Be intentional! Then you can customize.

  • “I am unharmed”
  • “I prefer it”
  • The worst apology ever
  • What do I get out of being right?
  • Lying Lester and Honest Hal
  • Live apology practice
  • “I’m sorry, but”

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In other words, I can help you find your path.